Website Maintenance


£349.00
Monthly
Support 1
The Support 1 Maintenance Agreement includes


  • 4 Hours Per Month

  • Ticket System - Raise and view the progress of issues and requests

  • Design Updates e.g. new banners, call to action, buttons, style tweaks etc.

  • Updates to CMS - Page Edits + New Pages etc.

  • Product Catalog Navigation Re-organisation

  • Mirrored Development Website

  • Version Control Deployment

  • Web Page Availability


£599.00
Monthly
Support 2
The Support 2 Maintenance Agreement includes


  • 6 Hours Per Month

  • Ticket System - Raise and view the progress of issues and requests

  • Working Hours Support - Talk direct to your account manager

  • Design Updates e.g. new banners, call to action, buttons, style tweaks etc

  • Updates to CMS - Page Edits + New Pages etc

  • Product Catalog Navigation Re-organisation

  • Mirrored Development Website

  • Version Control Deployment

  • Telephone Training (On request)

  • New Development Work e.g. new extensions/tweaks/modifications

  • Problem Solving - We can help you troubleshoot any issues

  • Operator Support

  • Web Page Availability

  • Server Uptime Monthly Report

  • Email/SMS Event Alerting


£999.00
Monthly
Support 3
The Support 3 Maintenance Agreement includes


  • 8 Hours Per Month

  • Ticket System - Raise and view the progress of issues and requests

  • Working Hours Support - Talk direct to your account manager

  • Emergency Telephone Support 24x7x365 - 24 Hour Critical Problem Lifeline

  • Design Updates e.g. new banners, call to action, buttons, style tweaks etc

  • Updates to CMS - Page Edits + New Pages etc

  • Product Catalog Navigation Re-organisation

  • Mirrored Development Website

  • Version Control Deployment

  • Telephone Training (On request)

  • New Development Work e.g. new extensions/tweaks/modifications

  • Problem Solving - We can help you troubleshoot any issues

  • Operator Support

  • OpenSource Software Updates*

  • Web Page Availability

  • Server Uptime Monthly Report

  • Email/SMS Event Alerting

  • Port Monitoring Web/Email/DNS etc


* Magento/Drupal/Wordpress